Get in Touch

Contact Us

We read every message. Our average response time is under 24 hours on business days.

How can we help?

Whether you're a student needing support, an educator applying for verification, a donor exploring partnerships, or a journalist covering African education: we'd love to hear from you.

General Support

Account issues, platform help, bug reports

[email protected]

Partnerships & Donors

Scholarship programmes, university partnerships, donor enquiries

[email protected]

Press & Media

Interview requests, press kits, media enquiries

[email protected]

Legal & Privacy

Data requests, legal notices, compliance enquiries

[email protected]

Our Offices

Lagos, Nigeria (HQ)

Victoria Island, Lagos State

Nairobi, Kenya

Westlands, Nairobi County

Accra, Ghana

Airport City, Greater Accra

Johannesburg, South Africa

Sandton, Johannesburg

Send us a message

Fill in the form and we'll get back to you within 24 hours.

Message Sent!

Thank you for reaching out. We'll get back to you within 24 hours on business days.

In the meantime, you can also check our FAQ below.

Frequently Asked Questions

Quick answers to the questions we hear most often.

How do I verify my account as an Educator?

Go to Settings → Profile, click "Apply for Educator Verification", and submit your academic credentials. Our team reviews applications within 3–5 business days.

Is NiaConnect free for students?

Yes: joining NiaConnect as a student is completely free. You get access to chatrooms, the community feed, projects, and basic mentorship browsing at no cost.

How do I offer a scholarship as a donor?

After registering as a Donor, go to your Dashboard and click "Create Scholarship". You set the amount, eligibility criteria, and deadline. Our team will guide you through disbursement.

What countries is NiaConnect available in?

All 54 African nations. We are accessible wherever there is internet connectivity. We are actively working on offline-friendly features for low-bandwidth regions.

Can I delete my account?

Yes. Go to Settings → Account → Delete Account. Your data will be permanently erased within 90 days per our Privacy Policy. This action cannot be undone.

How do I report abusive content?

Use the "Report" option on any post, message, or profile: or email [email protected] directly. We review all reports within 24 hours.